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About Great Western Supply Co.

Since 1926, Great Western Supply has served the Quad Cities and surrounding areas with paper, janitorial supplies & equipment. We help building maintenance managers who struggle with keeping their buildings clean, safe and good looking while staying within a tight budget.

Some things about Great Western Supply:

  • 100% of our incoming phone calls are answered by a local customer service person.
  • Our 7 sales representatives personally service customers in a 15,000 square mile area.
  • All of our salespeople and customer service representatives are certified in 27 custodial training programs and are able to use this knowledge to help you.
  • Our 42,000 square feet warehouse has 2,484 stocking units. We carry 40% more inventory than an average distributor allowing us to deliver next day with a 99% fill rate.
  • We processed 18,943 orders from over 2,266 companies last year with a 99% fill rate.
  • Our 4-point check system for order pulling gave us a 99.9% accuracy rate last year.
  • We currently manage inventories in 227 supply closets for our customers.
  • The GW Brand of cleaning products have been made in the Quad Cities since 1945. They are time-tested and high quality.
  • Our GW floor finish has been used in over 400 buildings (Millions of square feet).
  • Our customers have purchased over 36,500 gallons of our floor finish in the last 5 years.
  • Our EPA registered all-purpose cleaner Envirox is truly all-purpose: 1 product, 2 dilutions for 95% of your cleaning. Zero soap or quat residue for a cleaner building.
  • Our customers have 1,761 dispensers on the wall dispensing Envirox and Buckeye cleaning products.
  • The Pro-Link Brand is sold by 93 top companies with 106 locations across the United States.
  • We have repaired over 2,400 machines in the last 3 years - on time.

Our Company Values

Love – Choice of commitment, sacrifice, and true caring

Respect – To honor and place great value

Honesty – Truthfulness and Integrity

Hard Work – Full effort and productivity

Our company values are based on the Christian principles of love, respect, honesty, and hard work. We treat our customers, coworkers, and vendors as we would like to be treated. We love and respect our customers and will do whatever it takes to make them happy while using these guiding principles.

Services Provided:

  • Product & Equipment training – We want to be your partner in cleaning. When you buy from Great Western Supply, we support you and your team as you learn how to use your new equipment and products the right way.
  • Vendor Managed Inventory (VMI) – Let our professionals manage your inventory for you. Based on a schedule that works best for you and your supply closet, our representative will automatically count and reorder the items you need.
  • Machine Repair – Our Machine Repair Specialist has over 20 years of experience to assure your equipment runs efficiently.
  • Fleet Delivery – Our Great Western Delivery Fleet runs 5 days a week to assure you get your items in a timely fashion.